Última actualización: 9 de agosto de 2019

1.- Owner and Responsible

The owner of this website and responsible party for its processing is BYFERIEN STUDIO SL (hereinafter referred to as the “Service”), with registered address at Arcadi Balaguer, 39 08860 Castelldefels, tax identification number B67418053.

BYFERIEN STUDIO SL está inscrita en el Registro Mercantil de Barcelona, Tomo 46848, folio 127, sección 8, inscripción NÚMERO DE INSCRIPCIÓN y con hoja 532939.

Email: reservas@atroz.es

The use of the website implies the status of user, and by doing so, you accept the terms and conditions stated below.

2.- External Links

The website may contain links to other websites.

However, we do not exercise any control over such sites or their content, which are subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of its website, as well as the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the content of this website, for commercial purposes, through any means and by any technical means, without the authorization of the Service, is expressly prohibited.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its features.

Personal and non-personal information collected will come through two channels: 1) information collected automatically, and 2) information voluntarily provided by you.

4.1.1.- Information Collected Automatically

This information will consist of:

• Information collected through cookies or similar mechanisms stored on your device, always with your consent. Please refer to our Cookie Policy for more information.

• The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, language, date, country, time of the request, referring URL, or mobile network used, among others.

• Site usage data and possible errors detected during its use, such as pages not found or incorrect displays.

4.1.2.- Information Voluntarily Provided

This information will consist of:

• Information contained in messages sent through the contact channels on the site.

• For example, your email, alias or name, subject, or message. Personal or non-personal information required to leave a comment on the news section posts, such as the content of the comment, name, email, and website.

• Data provided to register as a user. For example, your email, alias or name, subject, or message.

• Personal information required to subscribe to the newsletter, such as your email address.

 

4.2.- Rights

We inform you that filling out the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of certain functions of the site will not be possible or will be limited.

The personal data you provide will be incorporated and processed in files owned by the Service, in order to respond to your requests.

You can exercise your rights of access, rectification, erasure, restriction of processing, objection, and portability of your personal data at any time by sending an email to: reservas@atroz.es or by postal mail to: Arcadi Balaguer, 39 08860 Castelldefels.

In both cases, you must identify yourself with your full name, along

Aquí you can find the different models to exercise such rights.

In the event that you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In addition, if you feel that there is a problem with the way we are handling your data, you can direct your complaints to the data protection authority being the Spanish Data Protection Agency the one indicated in the case of Spain.

4.3.- Use of Data

Data provided to the Service will be used for:

• To attend your requests, being the legal basis our legitimate interest in answering and resolving the queries of our users.

• To facilitate your access as a user to our services, the legal basis being our legitimate interest in providing and managing the service.

• Publish your comments within the blog section of our website being the legal basis your consent.

• To send you our latest news and updates through our newsletter, the legal basis being your consent.

4.3.1.- In mails and contact forms

The site’s website is SSL-encrypted to allow users to securely submit their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the register of activity and of which the Service is the owner.

In this sense:

• We will receive your IP, which will be used to check the origin of the message in order to provide you with appropriate recommendations (e.g. to present the information in the correct language) and to detect possible irregularities (e.g. possible attempts of cyber-attack on the Service), as well as data concerning your ISP.

• You may also provide us with your information by telephone, e-mail and other means of communication as indicated.

4.3.2.- In social networks

We have profiles on some of the major social networks on the Internet, and the Service is responsible for the processing in relation to the data published on them (for example, photos uploaded by the Service in which people’s faces appear).

These data will be treated as the social network allows corporate profiles. Therefore, we will be able to inform, when the law does not prohibit it, our followers by any means that the social network allows about its activities or offers, as well as provide a personalized customer service.

Under no circumstances will we extract data from social networks, unless the user’s consent to do so is expressly obtained in a timely manner.

When, due to the nature of social networks, exercising your rights depends on the modification of your profile, we will help and advise you to the best of our ability.

4.4.- Data retention

The following is an indication of how long the data processed by the Service is retained:

• Disaggregated data will be retained with no time limit for deletion.
• Customer data will be retained as little as necessary, and may be kept until:

• 5 years, according to art. 1964 of the Civil Code (personal actions without special term).

• 6 years, according to art. 30 of the Commercial Code (accounting books or invoice, for example).

• User data uploaded by the Service to pages and profiles on social networks will be retained from the time the user gives consent until it is withdrawn.

• The data provided for the newsletter will be retained from the time the user gives his consent until he withdraws it.

5.- Service providers and others

There are third parties that manage part of the Service.

They are required by the Service to comply with this Privacy Policy to the extent applicable to them and they shall have their own. However, the Service shall not be responsible for their compliance with such policy.

Under some circumstances, the Service may share, use, preserve or disclose Personal Information with third parties on a non-aggregated basis:

• To provide the Service:

Service providers who provide or perform functions on our behalf, including payment processing, analytics or data hosting. Service providers may collect and have access to information that is necessary for them to perform their functions, but are not permitted to share or use the information for any other purpose.

• To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy any law or legal process. In any case, we will only provide the information requested.

If necessary to detect, prevent or otherwise address and prosecute fraud, security or technical issues related to the Service.

6.- Responsibility

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the contents; b) the unavailability of the website or; c) the transmission of malicious programs in the contents, despite having taken all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make unannounced changes it deems appropriate in its website, may change, delete or add content and services provided through the same as the way in which they are presented.

In addition, these terms and conditions may change at any time. The modifications will be effective from the moment of their publication.

8.- Cookies

Consult our Cookies Policy to know how we use them.